Terms & Conditions

Last updated: 2026/07/23

1. Who you're contracting with

These terms govern your use of the services provided by LEBOWEBX ("we", "us", "our"), a design studio based in South Africa. By using our website or purchasing our services, you agree to these terms.

2. The services we provide

LEBOWEBX provides website design, branding, graphics and related creative services. Specific deliverables, timelines and revisions are agreed in writing on a per-project basis.

3. Acceptable use

You agree not to misuse our services, including: any unlawful activity, fraud or spam, infringement of intellectual property, attempts to compromise security (malware, scraping, probing), or any use that interferes with other users.

4. Account & accuracy

You must provide accurate information when contacting us or purchasing services, and keep it up to date. If you act on behalf of a business, you confirm you have authority to bind that business.

5. Intellectual property

We retain ownership of our website, processes, methodology, internal tools and pre-existing work. On final payment for a project, ownership of the final deliverables (designs, code we created specifically for you) transfers to you. We retain the right to display the work in our portfolio unless agreed otherwise in writing.

6. Payment & Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. You can review Paddle's terms at paddle.com/legal/checkout-buyer-terms.

A 70% deposit is required before any project commences. Final 30% is due before final files are released.

7. Service level

We do our best to deliver high-quality work on time, but we don't guarantee that our website or services will be uninterrupted, error-free, or available at all times.

8. Liability

To the maximum extent permitted by law, we disclaim all implied warranties. Our aggregate liability for any claim relating to our services is capped at the fees paid by you in the 6 months preceding the claim. We're not liable for indirect, consequential or special damages (loss of profit, data, goodwill). Nothing in these terms excludes liability for fraud, death or personal injury where required by law.

9. Suspension & termination

We may suspend or terminate your access to our services for: material breach of these terms, non-payment, security or fraud risk, or repeated/serious policy violations.

10. Governing law

These terms are governed by the laws of South Africa. Disputes are subject to the exclusive jurisdiction of the South African courts.

11. Changes

We may update these terms from time to time. The current version is always posted on this page.

12. Contact

Questions? Email Nkgapelemasi10@gmail.com or call 069 780 2447.